At H Valoris, we support organizations in accelerating their transformation journeys by combining project management expertise with deep business insight. Whether the objective is operational efficiency or revenue generation, success begins with clear visibility and control. This is where process mining and task mining bring real strategic value.
What is Process Mining?
Process mining uses event logs from enterprise systems (ERP, CRM, etc.) to reconstruct and visualize how processes are truly executed. It highlights inefficiencies, bottlenecks, and deviations from expected flows, providing a data-driven foundation for improving operations.
- Macro-level analysis of end-to-end business flows
- Ideal for uncovering issues in Purchase-to-Pay, Order-to-Cash, and more
- Supports performance improvement, compliance, and transformation initiatives
What is Task Mining?
While process mining gives the big picture, task mining focuses on the detailed actions performed by employees on their workstations. It captures interactions such as clicks, keystrokes, and screen transitions to understand how tasks are executed in practice.
- Micro-level visibility into day-to-day work
- Identifies repetitive, manual tasks ideal for automation
- Enhances productivity and employee experience
Our Experience at H Valoris
We have implemented both process mining and task mining approaches with several clients and internal programs. The results were striking:
- We identified significant gaps between documented procedures and actual execution on the ground.
- In some cases, manual workarounds had become the norm without visibility at management level.
- Through task mining, we also measured how much task switching (jumping between tools, emails, approvals, etc.) contributed to fragmented focus and inefficiencies; often invisible in traditional KPIs.
These insights were critical in redesigning workflows, prioritizing automation, and coaching teams toward more efficient habits.
Key Players in the Market
A number of leading technology providers are shaping this landscape:
- Celonis : Leader in process mining with AI-driven insights
- UiPath: Strong in task mining and robotic automation
- Microsoft (Minit); Integrated into Power Platform ecosystem
- SAP Signavio: Specialized in SAP-native process environments
- ABBYY Timeline: Focused on analytics for complex domains
- IBM: Combines mining capabilities with Watson AI
Why It Matters
In an environment where organizations are expected to do more with less, having visibility into how processes truly function is essential. Task and process mining provide the clarity needed to eliminate inefficiencies, standardize best practices, and prepare for intelligent automation.
This technology is a real asset for digital transformation and continuous improvement.
At H Valoris, we believe task and process mining are powerful tools for unlocking the next level of performance. We help organizations integrate these technologies within their project and transformation portfolios to drive measurable impact.